As a manager, you need to manage unhealthy conflict between employees, because it can create a stressful and unproductive work environment. Here’s what you need to know to avoid conflict in the first place, as well as ways to deal with conflict should it erupt. Workplace conflict is a common occurrence and happens everywhere. In the right environment, healthy conflict can lead to innovation and better decisions.
At the conclusion of this course, you should have:
• An understanding of the benefits of coaching employees
• Apply the primary coaching skills
• Utilize a predictable coaching model
Duration – 10 minutes